Hotel kralj Tomislav d.o.o, Trg kralja Tomislava 3, 35400 Nova Gradiška This privacy policy is intended to familiarise you with the way we protect your data. The collection, processing and storing of your data is performed in compliance with the provisions of the EU General Data Protection Regulations 2016/679.

The aim of this statement is to familiarise you with the protection, collection and processing of your data, in a transparent, clear and easy to understand way.

  1. Personal data protected under our privacy policy

The data we collect:

  • other data you provide, and which remain confidential
  • gender
  • time of hotel check-in and check-out
  • country
  • passport/personal ID card number
  • place of birth
  • year of birth
  • e-mail address
  • address
  • Name and surname
  1. Reasons for data collection

We collect your personal data in order to:

  • provide you with the requested service
  • respond to your request as quickly and accurately as possible
  • conduct internal statistics
  • send you offer

Your data are collected on the basis of legal regulations, in order to:

  • collect personal data from the registration form, pursuant to the provisions of Article 10 of the Hospitality Act, and Article 2 of the Ordinance on the form, content and manner of keeping the guest book and guest lists
  • collect personal data pursuant to Article 6 of the Ordinance on the manner of keeping lists of tourists and on the form and content of tourist registration forms to the tourist board, and which are archived for a period of 10 years. The said data are collected into the unique tourist registration system eVisitor pursuant to the valid legal regulations of the Republic of Croatia.
  1. Duration of archiving your data

The data made available to Hotel kralj Tomislav d.o.o. will be kept for a period of five years for the purpose of possible disputes. At the time of signing this consent, you agree to be contacted, to be entered onto the mailing list. The protection of your data in the case of signing the consent for the processing of personal data is permanent.

  1. Possibility of changing, correcting, deleting and obtaining information about your personal data

If you have any questions, requests and/or complaints concerning the processing of your personal data, please contact  Hotel kralj Tomislav d.o.o. at the email hotel@hotel-kralj-tomislav.hr or by post to the address Trg kralja Tomislava 3, Nova Gradiška.

You may contact us at the above email address or address of the seat of the hotel to withdraw your consent for the processing of personal data, or to request changes, corrections or deletions of your personal data. In the case of withdrawal of your consent, you will be removed from our mailing list, and your data will be used exclusively for internal purposes, such as statistical data processing.

The deletion of your data pertains to Hotel kralj Tomislav d.o.o. and data processing , while Hotel kralj Tomislav  d.o.o. cannot influence the deletion of data from the eVisitor system.

  1. Cookies

The website of Hotel kralj Tomislav d.o.o. uses cookies and other technology such as pixel tags, web trackers and clear GIFs, links in e-mails, etc. Cookies are textual files that are stored on your device when you visit a website. Cookies cannot be used to determine your identity, however, they are used to enable us to improve our services and to address your interests.

If you wish to delete or stop the work of cookies on your devices, please update your browser settings. Please note that deleting or stopping cookies will affect the ability to recognize your browser upon your next visit to our website.

  1. Links to other websites

Our website contains links to other websites. Please note that we have no influence over the content of those websites. Please also note that we take no responsibility for that content, nor do we consider it our own. The service provider alone is responsible for any illegal, inaccurate or incomplete content, and for any possible damages that may arise from the use of information stemming from such content.

  1. Video surveillance

A video surveillance system is used for the protection of property from theft, damage and destruction, and to control the entry and exit into work areas, so as to reduce the exposure of staff and guests from the risk of burglary, theft and other events.

Images recorded by the video surveillance system may be used exclusively for the purposes as stated in the above paragraph. The deadline for keeping recording is one month, after that whey will be over-recorded.

  1. Safety of your personal information

We are completely dedicated to protecting data from anauthorized acess, distribution or erasure, regardless of where it is stored or processed or of the format in which it is stored. Hotel uses services of trusted IT partners, who are required to apply high IT protection standards.

  1. Protection of personal data of children and youth

Hotel kralj Tomislav d.o.o. has no intention of collecting, processing or sharing the personal data of children, i.e. those under the age of 16 years without the prior consent of the parent. Hotel kralj Tomislav d.o.o. also encourages parents to protect the personal data of children and youth.

  1. Reliability and transparency

Please read more about our valid privacy policy during your stay. In the event of an amendment to the privacy policy, this will be published on this website.

  1. Data collector

Hotel kralj Tomislav d.o.o.
Trg kralja Tomislava 3
35400 Nova Gradiška
OIB: 64685504163
e-mail: hotel@hotel-kralj-tomislav.hr